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Help for Brands
Help for Brands
Specific articles to help Brands with common queries
24 articles in this collection
Written by
Eddie Sawyers
and
Steven Naessens
Understanding Tillo
Financial relationships - Brands
The difference between Monies on Account, Credit and Own Terms
Written by
Eddie Sawyers
Updated over a week ago
Transaction Types explained - Brands
We have a number of different types of transaction, what are they, what do they mean?
Written by
Eddie Sawyers
Updated over a week ago
Dealing with Multiple Currencies - Brands
How to report on different currencies in the Hub
Written by
Eddie Sawyers
Updated over a week ago
Where can I find the discount my brands have with partners?
Find out the discount you have given to a partner.
Written by
Steven Naessens
Updated over a week ago
Users
User Management - Brands
How to add and manage users
Written by
Eddie Sawyers
Updated over a week ago
Passwords explained - Brands
Password rules, what makes a good password and how to change my password.
Written by
Eddie Sawyers
Updated over a week ago
Disabled Users - Brands
One of my users has been disabled, what do I do?
Written by
Eddie Sawyers
Updated over a week ago
How to unlock a user - Brands
What to do when my colleague has locked themselves out the system
Written by
Eddie Sawyers
Updated over a week ago
Brand User Roles explained
What are the differences between the different roles in the Brand Hub?
Written by
Eddie Sawyers
Updated over a week ago
Discovering new Partners
Viewing a partners user journey.
Partners can now upload a user journey showing you how end customers purchase gift cards.
Written by
Steven Naessens
Updated over a week ago
Pre-approving Partners
Save time by pre-approving the Partners you want to work with.
Written by
Steven Naessens
Updated over a week ago
Where can you find more information about a new partner?
This article will explain where you can find some more information of a new potential partner.
Written by
Steven Naessens
Updated over a week ago
Creating a sale/promotion
Setting up a sale or promotion
How to create a sale or promotion for your brand.
Written by
Eddie Sawyers
Updated over a week ago
Reporting
Sales/Transaction Reports for Brands
How to export your sales from the Hub.
Written by
Steven Naessens
Updated over a week ago
Emailed reports for Brands
How to set up emailed reports
Written by
Eddie Sawyers
Updated over a week ago
⚡ Promotion Reporting 📈
How to report on your Promotion/Campaign
Written by
Eddie Sawyers
Updated over a week ago
Transfers and Payments
Accepting transfers
A Partner has transferred funds, what do I have to do?
Written by
Eddie Sawyers
Updated over a week ago
Transfer History
Can I see a history of all Partner transfers?
Written by
Eddie Sawyers
Updated over a week ago
Setup
Editing Brand Information
How to update your gift card rules
Written by
Eddie Sawyers
Updated over a week ago
Editing Brand contact details
How to add and edit your contact details
Written by
Eddie Sawyers
Updated over a week ago
Setting your timezone and date format preferences - Brands.
How to change the timezone and date format in the Hub
Written by
Eddie Sawyers
Updated over a week ago
Cancelling transactions
Mark a sale as cancelled
How do I manually mark a sale as cancelled?
Written by
Eddie Sawyers
Updated over a week ago
Linc
Linc: Order History
This article will explain how Linc transactions can be found in the Order History.
Written by
Steven Naessens
Updated over a week ago
Linc Dashboard: Explained
This article will explain what the Linc dashboard reflects.
Written by
Steven Naessens
Updated over a week ago