There are different teams within Tillo who are ready to help you with any questions or concerns you may have. Keep reading to find out which team is best suited for your query:
For any BAU/day to day support. This will raise a ticket which will have a first response within the first 20 minutes (given it's raised within normal UK working times)
For any Finance issues or queries regarding invoices and sales reports etc.
For any technical queries relating to your integration with the API or technical issues etc.
If you are unsure where your query best belongs you can always reach out to the Service Desk team and they will be able to help you.