Types of contact
We allow Partners to store 2different types of contact:
Commercial contact information - this is shown to Brands who may wish to get in touch to discuss setting up a relationship.
Technical contact information - this is only for Reward Cloud to use when escalating issues. This is not ever displayed to the Brand
Adding Contact information
This can all be done from within the Hub if you are a Admin user.
Step 1 - Navigate to the "Company" page
Step 2 - Choose the "Contact information" tab
Here you will see the 2 different types of contact that you can add. On each you can add some additional notes that will be displayed alongside the contact information.
Step 3 - Add your details
You can add multiple contacts for each type of contact by using the green add button:
When you are ready click on Save Changes.
Editing contact information
For any existing contacts, click on the Edit/Add button under the relevant contact type:
Then simply make the changes directly into the field you wish to change and then press the save button at the bottom of the page.
Deleting contact information
If you need to delete a contact, just select the red delete button next to the contact you wish to remove. Please note that you will need to have at least 2 contacts before you will see the delete button.
And then click the "Save changes" button to confirm the change: