Steven Naessens

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Activity overview

Latest activity by Steven Naessens
  • Steven Naessens created an article,

    How to redeem your Nike Gift Card?

    Here are the steps you have to take to redeem your Nike Gift Card:  Add your goods to your basket and go to Checkout. Choose your Delivery or Pick Up options. Select your delivery speed. In Paymen...

  • Steven Naessens created an article,

    How to redeem your Boots Gift Card?

    Below steps will advise how you can redeem your Boots Gift Card. Add the goods to your basket and go go Checkout now. Log in or continue as Guest.  After that you will have to setup a delivery or ...

  • Steven Naessens created an article,

    How do I check my Deliveroo gift card history?

    Go to the Deliveroo app and log-in/register for a Deliveroo account. Go to "My Account"     Click on 'Vouchers and Credit'     Here you will see any vouchers that have been...

  • Steven Naessens created an article,

    How do I resend (reissue) gift cards in the Hub?

    In this article you will find out how to reissue codes to customers.   Once you have logged into the hub. Navigate to the Order History tab on the left side of the screen   In the se...

  • Steven Naessens created an article,

    Where can I update my brand contact information?

    Types of contact We allow Brands to store 4 different types of contact: Customer contact information - this is information that can be safely provided to the end recipient of the gift card....

  • Steven Naessens created an article,

    How do I log a money transfer if I have credit with a brand?

    Where do I start?   When you have a credit relationship with a Brand, you will need to periodically settle the credit balance you have with them.    Firstly go to the Credit menu item:   Yo...

  • Steven Naessens created an article,

    How do I cancel and refund a code in my partner Hub?

    Firstly navigate to the Order History page of the Partner Hub and locate the order you wish to cancel.  Next, expand that order to display the actions you can take on the order. One of these act...

  • Steven Naessens created an article,

    How do I place my first order in the hub?

    Before you start, if you are paying using your float, make sure you have added enough money on account.See article on how to add money to your account. Placing bulk orders is really simple in the ...

  • Steven Naessens created an article,

    How do I place a manual order for gift cards?

    Placing bulk orders is really simple in the Tillo Hub. Below is a step by step visual guide to the process. Step 1: Navigate from Dashboard to Buy gift cards.       You can add brands if you...

  • Steven Naessens created an article,

    Where can I update my partner information?

    When a Brand is reviewing which Partners to work with, it makes a huge difference if they have a clear idea about your business and how it might benefit them.   You can fill in a lot of inform...