Steven
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Activity overview
Latest activity by Steven-
Steven created an article,
When will a KYC request be triggered and how can a customer complete it?
A KYC (Know Your Customer) is an identity check that has to be done by the issuing bank to prevent fraud and illegal use of funds. When will a KYC request trigger? Below currencies require a KYC ...
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Steven created an article,
How do I redeem an ASDA gift card online?
Sing into your ASDA account on https://www.asda.com/ If you don't have an account yet you will have to Register first. Add your groceries to your basket and checkout. Continue Checkout or add...
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Steven created an article,
How to redeem your Nike Gift Card?
Here are the steps you have to take to redeem your Nike Gift Card: Add your goods to your basket and go to Checkout. Choose your Delivery or Pick Up options. Select your delivery speed. In Paymen...
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Steven created an article,
How to redeem your Boots Gift Card?
Below steps will advise how you can redeem your Boots Gift Card. Add the goods to your basket and go go Checkout now. Log in or continue as Guest. After that you will have to setup a delivery or ...
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Steven created an article,
How do I check my Deliveroo gift card history?
Go to the Deliveroo app and log-in/register for a Deliveroo account. Go to "My Account" Click on 'Vouchers and Credit' Here you will see any vouchers that have been...
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Steven created an article,
How do I resend (reissue) gift cards in the Hub?
In this article you will find out how to reissue codes to customers. Once you have logged into the hub. Navigate to the Order History tab on the left side of the screen In the se...
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Steven created an article,
Where can I update my brand contact information?
Types of contact We allow Brands to store 4 different types of contact: Customer contact information - this is information that can be safely provided to the end recipient of the gift card....
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Steven created an article,
How do I log a money transfer if I have credit with a brand?
Where do I start? When you have a credit relationship with a Brand, you will need to periodically settle the credit balance you have with them. Firstly go to the Credit menu item: Yo...
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Steven created an article,
How do I cancel and refund a code in my partner Hub?
Firstly navigate to the Order History page of the Partner Hub and locate the order you wish to cancel. Next, expand that order to display the actions you can take on the order. One of these act...
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Steven created an article,
How do I place my first order in the hub?
Before you start, if you are paying using your float, make sure you have added enough money on account.See article on how to add money to your account. Placing bulk orders is really simple in the ...