Bradley Jones
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Recent activity by Bradley Jones-
What is the difference between Admin and User in my Buyer User settings?
There are two different user roles in to choose from in the Partner Hub, you have Admin's and User's. Admin is the more senior of the two and has slightly more privileges than a User. The diffe...
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How do I unlock a user?
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...
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How do I redeem my Just Eat gift card code?
We do sometimes see issues coming in that relate to redeeming Just Eat codes. Here are some tips you can try before logging a ticket with Client Services The codes can only be used o...
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How to view credits in your Uber account
You can reach out directly to Uber to help locate your spend history via the Uber Help section in the app or to help.uber.com via desktop, as only their agents can look into your account and any a...
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How to get started with Tillo
We want to help you get set up with Tillo easily and quickly. As soon as you get access to your Tillo account, you can start exploring the hub and completing your profile. At the same time, your t...
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Where do I upload my customer user journey?
Many Brands like to see the user journey customers go through when buying gift cards, and this can even be a stipulation before agreeing to work with a Partner. Uploading a user journey to t...
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How do I cancel and refund a code in the Hub or via API?
Some retailers allow you to cancel gift codes. Typically sales are considered final but there can be exceptional circumstances where a refund is required such as fraud or poor customer service fro...
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Where do I find the client request ID?
The Order History page is the place to be for more information on gift cards so the first step will be to navigate there. Step 1 - Navigate to the Order History pageWhen you first log in you...
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How do I start the API integration in sandbox?
We want to help you get set up with Tillo as quickly as possible. When you are set up with a Tillo account, we immediately give you access to the Tillo sandbox - our testing environment. Thi...
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Where can I view my Trip History on Uber?
There are different ways of viewing your Trip History on Uber. Wether you want to use your mobile device or computer - you will be sure to find a way that suits you best. In-App:1. Open the ...