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Tillo Help Centre
Help for Brands
Help for Brands
Specific articles to help Brands with common queries.
Cancelling transactions
How do I mark a sale as cancelled?
Setup
Where can I update my brand information?
How do I setup my timezone and date format? (Brands)
Transfers and Payments
Where can I see my fund transfer history? (Brands)
How do I update the credit limit of a partner?
How do I accept credit transfers in my account?
Reporting
How can I see my sales in different currencies? (Brands)
How can I enable reports sent via email? (Brands)
Where do I find a report on the promotional sales?
How do I export my sales and transaction reports?
Creating a sale/promotion
How do I setup a sale or promotion in the Hub?
Discovering new Partners
Where can I find the discount my brands have with each partner?
Where can I view a partners user journey?
How do I pre-approve partners?
Where can you find more information about a new partner?
User Management
What is the difference between Admin and User in my User settings? (Brands)
How do I re-enable users in the Hub? (Brands)
How do I manage user profiles in the Hub? (Brands)
What are the password rules at Tillo? (Brands)
How do I unlock a user? (Brands)
Understanding Tillo
What do the different financial relationships mean?
What transactions types do we have and what do they mean? (Brands)
