How to Instantly Manage Your Team's Access in the Tillo Hub

Tillo empowers you to manage all user accounts, roles, and access instantly. Here's a quick guide to keeping your team up-to-date:

➕ Action 1: Adding a team member to the Hub, granting them immediate access

✅ Action 2: Re-enabling an inactive account

⏸️  Action 3: Temporarily removing a user's access with a flick of a button

❌ Action 4: Removing  a user permanently

1. Adding a new account 

Note: You must be an admin user to add new users.  
1a. From the Company menu in the Buyer hub, navigate to the "Users" tab.

1b. Click the green "ADD STAFF" button at the top right of the page. 

1c. Define which permissions you would like the user to have access too. 

• Partner Admin: Allows access to add/delete users and change permissions
• Partner User: Does not have access to add/delete users or change permissions

2. Re-enabling an Inactive Account

🚨  Inactive User Auto-Disabling

To maintain the security of your account, the Tillo Hub automatically disables accounts that have been inactive for 90 days (3 months).

If you re-enable an inactive user, they must successfully log in on the same day. If they do not, our system's midnight security trigger will automatically disable the account again, requiring you to repeat the re-enable step.

3. Temporarily Removing A User's Access 

4. Removing A User Permanently

Delete a user using the red "DELETE" button at the bottom of their contact card.