Angel
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Recent activity by Angel-
How can I export brand information? (brand discounts, minor units, etc.)
This article will explain how you can download a report that shows brand information, including discount, if the voucher can be refunded in the hub, expiration date, etc. Firstly go to the Brand m...
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How to Cancel and Refund Codes in the Tillo Hub
If we have the ability to cancel a code, we pass through this ability to you via the "Cancel Transaction" button on your transactions in the hub. If the button appears, cancelation is available. If...
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How can I set up reports sent via email? (Brands)
Brands can receive these automatic reports via email:Weekly Report: Full sales history for the last week (Mon–Sun). You can choose to recieve reports by currency or brand.Promotional Reports: Summa...
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What is the difference between an admin user and general user?
There are two different user roles in to choose from in the Partner Hub, you have Admin's and User's. Admin is the more senior of the two and has slightly more privileges than a User. ⚙️ Partner Ad...
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Adding, removing, and unlocking accounts in the Tillo Hub
Tillo empowers you to manage all user accounts, roles, and access instantly. Within the hub you can: Add a team member to the Hub, granting them immediate access Re-enable an inactive account T...
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What are the gift card delivery options that Tillo supports?
Code A code will be returned in an API call or when bulk buying a code will be in your spreadsheet. No template will be added, just a code and pin if the brand has one. URL A URL with the...
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How do I unlock a user?
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...
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How do I transfer money to my float?
Before you can purchase any gift cards you will need to transfer money to your universal float. You transfer monies to Tillo in two steps: Step 1: Submit a Transfer Request in the Tillo Hub Transf...
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How should I request StoreFront changes? (banner, carousel, rate Updates)
This process is temporary until these features go live in the StoreFront Hub. All StoreFront change requests should be sent to servicedesk@tillo.io. 🖥️ Banner UpdatesLead Time to Implement: 3 b...
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How can I enable reports sent via email? (Partners)
Note if you are a Brand, please read this article here. There are a range of reports available for partners via the hub. Some of these reports can be downloaded from within the hub (ad-hoc) and ...