Account Funding
- How do I transfer money to my float?
- Setting up low fund alerts (sent directly to your email)
- How much money should I transfer to my float?
- How do I transfer funds to a brand (Brand Monies on account)?
- Understanding your transfer status (awaiting funds, funds received, received and processing)
- How do I log a money transfer if I have credit with a brand?
Individual Order Management
- How can I check the status of a gift card code?
- How do I balance check a gift card in the Hub?
- How do I export my sales and transaction Reports?
- How do I find out which brands offer cancellation and refunds?
- How do I resend (reissue) gift cards in the Hub?
- How to Cancel and Refund Codes in the Tillo Hub
Catalogue Management & Discovering new Brands
Log in & Account Permissions
Bulk Buy Orders (Buy & Send)
- How to place a Bulk Buy order in the Hub
- How to place a Buy & Send order via CSV (Bulk Buy)
- How to use Tags for better reporting
- What are the gift card delivery options that Tillo supports?
- How to pay for a Bulk Buy or Buy and Send order
- How do I convert my CSV Hub order into Excel?
API
Getting Started in the Parter Hub
- How to get started with Tillo
- How can I enable reports sent via email? (Partners)
- How do I setup email alerts and reports?
- Where can I update my partner information?
- Where do I upload my customer user journey?
- How do I upload a case study?