Skip to main content
Tillo Help Centre Help Centre home page Tillo Help Centre
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Tillo Help Centre
  2. Help for Partners (Buyers of gift cards)
  3. Individual Order Management

Individual Order Management

View, resend, cancel, or refund orders directly from the Tillo hub.

  • How can I check the status of a gift card code?
  • How do I balance check a gift card in the Hub?
  • How do I export my sales and transaction Reports?
  • How do I find out which brands offer cancellation and refunds?
  • How do I resend (reissue) gift cards in the Hub?
  • How to Cancel and Refund Codes in the Tillo Hub
  • What to Do When a 3rd Party Email Doesn't Send
  • What transactions types do we have and what do they mean? (Partners)
  • Where do I find the client request ID?
Tillo Help Centre