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  1. Tillo Help Centre
  2. Help for Partners (buyers of gift cards)
  3. Individual Order Management

Individual Order Management

View, resend, cancel, or refund orders directly from the Tillo hub.

  • How do I balance check a gift card in the Hub?
  • How do I export my sales and transaction Reports?
  • How do I find out which brands offer cancellation and refunds?
  • How do I resend (reissue) gift cards in the Hub?
  • How to Cancel and Refund Codes in the Tillo Hub
  • How to Check an Order's Status in the Tillo Hub
  • What to Do When a 3rd Party Email Doesn't Send
  • What transactions types do we have and what do they mean? (Partners)
  • Where do I find the client request ID?
Tillo Help Centre