Bradley Jones
- Total activity 33
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Activity overview
Latest activity by Bradley Jones-
Bradley Jones created an article,
What is the difference between Admin and User in my User settings? (Partners)
There are two different user roles in to choose from in the Partner Hub, you have Admin's and User's. Admin is the more senior of the two and has slightly more privileges than a User. The diffe...
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Bradley Jones created an article,
How do I mark a sale as cancelled?
Not all Brands or Retailers support the ability to cancel codes via an API call. However that does not mean that all sales cannot be cancelled. If, as a Retailer, you have agreed to cancel a cod...
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Bradley Jones created an article,
How do I redeem my Just Eat gift card code?
We do sometimes see issues coming in that relate to redeeming Just Eat codes. Here are some tips you can try before logging a ticket with Client Services The codes can only be used o...
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Bradley Jones created an article,
A Guide to Understanding IT Admin User Roles (Partners).
The first thing you need is a user who has the new "IT Admin" role. Admin users will be able to add these to any user by navigating to the "Staff" page, selecting a user and toggling the permissio...
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Bradley Jones created an article,
How do I convert my CSV Hub order into Excel?
Excel is a great product, it really is! It is powerful, feature rich and easy to use. However it is not without its annoying quirks, like the one where it messes with long numbers when opening a ...
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Bradley Jones created an article,
Where can I view my Trip History on Uber?
There are different ways of viewing your Trip History on Uber. Wether you want to use your mobile device or computer - you will be sure to find a way that suits you best. In-App:1. Open the ...
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Bradley Jones created an article,
How to view credits in your Uber account
You can reach out directly to Uber to help locate your spend history via the Uber Help section in the app or to help.uber.com via desktop, as only their agents can look into your account and any a...
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Bradley Jones created an article,
Where do I upload my customer user journey?
Many Brands like to see the user journey customers go through when buying gift cards, and this can even be a stipulation before agreeing to work with a Partner. Uploading a user journey to t...
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Bradley Jones created an article,
How do I unlock a user? (Partners)
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...
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Bradley Jones created an article,
How do I unlock a user? (Brands)
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...