Customer service tools
- How can I check the status of a gift card code?
- How do I cancel and refund a code in my partner Hub?
- How do I find out which brands offer cancellation and refunds?
- How do I resend (reissue) gift cards in the Hub?
- How to contact Tillo
- What to Do When a 3rd Party Email Doesn't Send
Discovering new Brands
Setup
- How to get started with Tillo
- Where can I update my partner information?
- Where do I upload my customer user journey?
- How do I upload a case study?
- How can I see my sales in different currencies? (Partners)
- How do I setup my timezone and date format? (Partners)
API
Reporting
Ordering Giftcards in the Hub
Transfers and Payments
- How do I log a money transfer if I have credit with a brand?
- How can I cancel a float transfer?
- How do I transfer funds to a brand (Brand Monies on account)?
- How do I transfer funds for my Indian gift card purchases?
- What do my transfer statuses mean?
- Where can I see my fund transfer history? (Partners)