Bradley Jones
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Articles
Recent activity by Bradley Jones-
How do I cancel and refund a code in the Hub or via API?
Some retailers allow you to cancel gift codes. Typically sales are considered final but there can be exceptional circumstances where a refund is required such as fraud or poor customer service fro...
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How much money should I transfer to my Monies on Account float?
Deciding how much to money to transfer over can be hard to get right. It is for this reason that we created a Transfer calculator.The calculator takes into account the sales from the last 14 days ...
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Where do I find the client request ID?
The Order History page is the place to be for more information on gift cards so the first step will be to navigate there. Step 1 - Navigate to the Order History pageWhen you first log in you...
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A Guide to Understanding IT Admin User Roles (Partners).
The first thing you need is a user who has the new "IT Admin" role. Admin users will be able to add these to any user by navigating to the "Staff" page, selecting a user and toggling the permissio...
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Where do I upload my customer user journey?
Many Brands like to see the user journey customers go through when buying gift cards, and this can even be a stipulation before agreeing to work with a Partner. Uploading a user journey to t...