Bradley Jones
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Recent activity by Bradley Jones-
How to view credits in your Uber account
You can reach out directly to Uber to help locate your spend history via the Uber Help section in the app or to help.uber.com via desktop, as only their agents can look into your account and any a...
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How do I unlock a user?
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...
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How do I start the API integration in sandbox?
We want to help you get set up with Tillo as quickly as possible. When you are set up with a Tillo account, we immediately give you access to the Tillo sandbox - our testing environment. Thi...
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How to get started with Tillo
We want to help you get set up with Tillo easily and quickly. As soon as you get access to your Tillo account, you can start exploring the hub and completing your profile. At the same time, your t...
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How do I check my Uber credit balance?
To find your credits balance, please go to the homepage, click on the upper right hand symbol, click on wallet and any credits you have will be displayed here. Then click on the “Uber Cash”...
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How do I cancel and refund a code in the Hub or via API?
Some retailers allow you to cancel gift codes. Typically sales are considered final but there can be exceptional circumstances where a refund is required such as fraud or poor customer service fro...
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How much money should I transfer to my Monies on Account float?
Deciding how much to money to transfer over can be hard to get right. It is for this reason that we created a Transfer calculator.The calculator takes into account the sales from the last 14 days ...
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Where do I find the client request ID?
The Order History page is the place to be for more information on gift cards so the first step will be to navigate there. Step 1 - Navigate to the Order History pageWhen you first log in you...
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A Guide to Understanding IT Admin User Roles (Partners).
The first thing you need is a user who has the new "IT Admin" role. Admin users will be able to add these to any user by navigating to the "Staff" page, selecting a user and toggling the permissio...
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Where do I upload my customer user journey?
Many Brands like to see the user journey customers go through when buying gift cards, and this can even be a stipulation before agreeing to work with a Partner. Uploading a user journey to t...