Angel
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Articles
Recent activity by Angel-
Searching for orders in the StoreFront hub
Maintaining a clear view of your transactions is essential for managing your StoreFront. The Order History section within the Tillo StoreFront Hub provides a powerful interface to track, filter, a...
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Understanding the Open Loop KYC (Know Your Customer) Process
A KYC (Know Your Customer) is an identity check that has to be done by the issuing bank of an open loop Visa or Mastercard to prevent fraud and illegal use of funds.At Tillo, we want to make your p...
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Finding brand information using the brand details page
The Brand Details page shows key information about a brand in the Hub, including how the brand is set up, what countries and currencies it supports, and what gift card options are available. This p...
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How can I export brand information? (brand discounts, minor units, etc.)
This article will explain how you can download a report that shows brand information, including discount, if the voucher can be refunded in the hub, expiration date, etc. Firstly go to the Brand m...
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How to Cancel and Refund Codes in the Tillo Hub
If we have the ability to cancel a code, we pass through this ability to you via the "Cancel Transaction" button on your transactions in the hub. If the button appears, cancelation is available. If...
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How to place a Bulk Buy order in the Hub
Placing manual bulk orders in the Tillo Hub is a straightforward process. Whether you need one brand or ten, you can manage the entire purchase in just a few steps. 💰 Before you start: If you are ...
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How to place a Buy & Send order via CSV (Bulk Buy)
Bulk Buy and Buy & Send are both “order via the Hub” flows, but they’re used for different outcomes: Bulk Buy: Is for when you're buying codes in volume for your business (inventory/fulfilment).O...
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How can I set up reports sent via email? (Brands)
Brands can receive these automatic reports via email:Weekly Report: Full sales history for the last week (Mon–Sun). You can choose to recieve reports by currency or brand.Promotional Reports: Summa...
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Adding, removing, and unlocking users in the Tillo Hub
Tillo empowers you to manage all user accounts, roles, and access instantly within the Tillo Hub. Within the Hub, you can seamlessly: Add new team members for immediate access. Re-enable inactiv...
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How to use Tags for better reporting
In the Tillo Hub, Tags are labels you attach to orders or transactions to help you group, filter, and report on your spend. Whether you are running a specific seasonal campaign or managing multipl...