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  1. Tillo Help Centre
  2. Help for Partners (buyers of gift cards)
  3. Help with Reward Pass (Open Loop Product)

Help with Reward Pass (Open Loop Product)

Reward Pass is a Virtual Mastercard product provided allowing for flexible, prepaid spending. It acts as a versatile reward, enabling recipients to spend funds online or in-store, with options to convert to a physical card, and is available in multiple currencies including AUD, CAD, EUR, GBP, and USD

  • When will a KYC request be triggered and how can a customer complete it?
  • In which countries can I issue a USD Reward Pass?
  • Where can I issue a Reward Pass?
  • Reward Pass FAQs
  • How do I redeem my virtual Reward Pass?
  • How do I redeem my physical Reward Pass?
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