Angel
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Recent activity by Angel-
Adding, removing, and unlocking accounts in the Tillo Hub
Tillo empowers you to manage all user accounts, roles, and access instantly. Within the hub you can: Add a team member to the Hub, granting them immediate access Re-enable an inactive account T...
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How to use Tags for better reporting
In the Tillo Hub, Tags are labels you attach to orders or transactions to help you group, filter, and report on your spend. Whether you are running a specific seasonal campaign or managing multipl...
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What are the gift card delivery options that Tillo supports?
Tillo supports these delivery methods for digital gift cards: Code Delivery: A code will be returned in an API call. No template will be added, just a code and pin if the brand has one.URL Delivery...
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How to pay for a Bulk Buy or Buy and Send order
Whether you have a direct relationship with a brand or you're using Tillo’s extensive catalog, we’ve made paying for your gift cards simple and flexible. Depending on your account setup, you have ...
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How do I unlock a user?
If a colleague has locked themselves out of the system then you have two options. Option 1: they wait 15 mins and then they will be unlocked. They will then be able to try and login again. Opt...
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How do I transfer money to my float?
Before you can purchase any gift cards you will need to transfer money to your universal float. You transfer monies to Tillo in two steps: Step 1: Submit a Transfer Request in the Tillo Hub Transf...
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How should I request StoreFront changes? (banner, carousel, rate Updates)
This process is temporary until these features go live in the StoreFront Hub. All StoreFront change requests should be sent to servicedesk@tillo.io. 🖥️ Banner UpdatesLead Time to Implement: 3 b...
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How can I enable reports sent via email? (Partners)
Note if you are a Brand, please read this article here. There are a range of reports available for partners via the hub. Some of these reports can be downloaded from within the hub (ad-hoc) and ...
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How do I add, delete, or update whitelisted IP addresses?
⚠️ You must be an API admin to make these changes. What is whitelisting? IP whitelisting is when you grant network access only to specific IP addresses. By adding your employees IP addresses they...
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Setting up low fund alerts (sent directly to your email)
Our low fund alerts help ensure you never run out of funds unexpectedly, keeping your account running smoothly and your transactions uninterrupted. Types of Fund Alerts: Fund Value (Funds Drop B...