If you are a Monies on Account StoreFront Buyer, you will be using the Tillo hub in traditional fashion. Use the articles below to help navigate through submitting float transfers, adding brands, log-in issues, and more.
Please find articles for these functions here:
💷 Account Funding:
How to fund your account, manage balances, understand billing, and resolve payment issues.
- How do I transfer money to my float?
- Setting up low fund alerts (sent directly to your email)
- How much money should I transfer to my float?
- How do I transfer funds to a brand (Brand Monies on account)?
- Understanding your transfer status (awaiting funds, funds received, received and processing)
🛍️ Catalogue Management & Discovering New Brands
- About the Brand Information Page
- How can I export a report with brand information?
- How do I add pre-approved brands?
- How do I enable a new brand?
- Where can I export a brand information report?
🔒 Log in & Account Permissions
Manage logins, add users, and control permissions.
- Tillo Hub Two-Factor Authentication
- How do I re-enable users in the Hub?
- What is the difference between admin user and general user?
- How to Instantly Manage Your Team's Access in the Tillo Hub
- What are the password rules at Tillo?
- How do I unlock a user?
🔍 Getting Started in the Parter Hub
- How to get started with Tillo
- How can I enable reports sent via email? (Partners)
- How do I setup email alerts and reports?
- Where can I update my partner information?
- Where do I upload my customer user journey?
- How do I upload a case study?
- How can I see my sales in different currencies? (Partners)
- How do I setup my timezone and date format? (Partners)
- Where can I update my partner contact information?
- Where can I update my brand contact information?
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